Value added services
Browse verified automotive service providers for everyday care or urgent roadside help.
Priority help
Battery jump-starts, flat tyres, lockouts, fuel delivery, towing and mobile roadside help.
Browse by need
All services
Breakdown help island-wide through AA Aid-Point garages: fuel, punctures, battery jump-starts and towing to the nearest garage. For AA members; non-members can request towing at higher rates.
Island-wide (AA Aid-Point garages in all 9 provinces), National
Report a motor accident and start a claim with LOLC, and "V Help" roadside assistance (remote diagnostics, tyres, battery and minor repairs) for LOLC private car and dual-purpose policyholders.
Island-wide service (Sri Lanka), National
Free 24-hour police emergency line from any phone. Report road accidents, hit-and-run, crimes or dangerous obstructions. 112 is the GSM-standard alternative; 118 is the national help desk.
Island-wide service (Sri Lanka), National
Free pre-hospital emergency ambulance for road-crash victims in every district (average response about 15 minutes).
Island-wide service (Sri Lanka), National (all districts)
National fire and rescue line for vehicle fires, people trapped in a crash and fuel spills; calls are routed to the nearest fire and rescue office.
Island-wide service (Sri Lanka), National
One 24/7 line for every expressway (Southern, Outer Circular, Katunayake, Central, Ruwanpura). Report breakdowns, accidents and hazards; the RDA Operation Centre sends help and gives road-condition updates. The second number is the EOM&M Division office for non-emergency questions.
RDA EOM&M Division, Kahatagahahena, Walgama, Bandaragama, All expressways
The national trauma and accident hospital in Colombo. Call ahead about serious road-crash casualties.
National Hospital of Sri Lanka, Colombo 10, Colombo
Help for visiting and foreign drivers with accidents, harassment or rental disputes. 1912 is the Sri Lanka Tourism hotline that can transfer you to the Tourist Police.
Tourist Police Division, Colombo 03, National
Colombo landline alternative to 119, and the Emergency Police Mobile Squad for Colombo.
Colombo, Colombo
Report road damage and hazards on national A and B roads and ask about road works. The head office line handles national road issues and complaints.
Road Development Authority, Battaramulla, National highways
Vehicle fires, rescue at crash scenes and spills in Colombo. If 110 or 011-2422222 is busy, use 011-2686087.
T.B. Jaya Mawatha, Colombo 10, Colombo
Fire and rescue emergency line for Kandy city. Elsewhere, call 110.
Kandy Municipal Council, Kandy, Kandy
Fire and rescue response in Galle city.
Galle Municipal Council, Galle, Galle
Fire and rescue for Negombo and the airport-corridor roads.
Gal Kanda Junction, Colombo Road, Negombo, Negombo
Fire and rescue along Galle Road south of Colombo. The first number is the emergency line.
Dehiwala-Mount Lavinia Municipal Council, Dehiwala-Mount Lavinia
Fire and rescue for the Kotte and Rajagiriya area.
Sri Jayawardenepura Kotte Municipal Council, Kotte
Fire and rescue on the A9 and A12 around Anuradhapura.
Anuradhapura Municipal Council, Anuradhapura
Sri Lanka Insurance policyholders: report a motor accident and get an assessor sent.
Island-wide service (Sri Lanka), National
Ceylinco policyholders: report an accident for on-the-spot claims. Ceylinco VIP includes 24-hour roadside assistance.
Island-wide service (Sri Lanka), National
Fairfirst policyholders (including former Union Assurance General): report an accident, get an assessor or use Click 2 Claim, with cashless repairs at partner garages.
Island-wide service (Sri Lanka), National
People's Insurance policyholders: motor claim helpline that guides you through the claim.
Island-wide service (Sri Lanka), National
HNB General policyholders: motor helpline and assessor network for accident claims. The second number is the WhatsApp line.
Island-wide service (Sri Lanka), National
Allianz policyholders: report an accident straight after it happens; comprehensive cover includes 24-hour assistance.
Island-wide service (Sri Lanka), National
Escalate an unresolved motor-claim dispute with an insurer. The second number is the complaints line.
Insurance Regulatory Commission of Sri Lanka, Colombo, National (regulator)
Vehicle registration, ownership transfers, revenue licences and number plates.
Department of Motor Traffic, Narahenpita, Colombo 05, National
Driving licence issue and renewal, and driver medical certificates.
DMT Werahera, Boralesgamuwa, National
Escalate traffic-police matters; the Traffic Management & Road Safety Division is at Police Headquarters. For emergencies call 119.
Police Headquarters, Colombo 01, National
Flood, landslide and road-closure information during bad weather, and rescue coordination.
Disaster Management Centre, Colombo, National
Answers on any government service, such as DMT procedures, fines and office locations, in Sinhala, Tamil and English. From abroad call 011-4191919.
Island-wide service (Sri Lanka), National
Report fallen power lines or poles on a road, or street and traffic lights out after a crash.
Island-wide service (Sri Lanka), National
Report railway emergencies, including a vehicle stuck on the tracks or a faulty level crossing.
Island-wide service (Sri Lanka), National
