Priority help
Search breakdown teams, recovery carriers, fire and rescue contacts, and highway assistance listings.
Emergency directory
Breakdown help island-wide through AA Aid-Point garages: fuel, punctures, battery jump-starts and towing to the nearest garage. For AA members; non-members can request towing at higher rates.
Island-wide (AA Aid-Point garages in all 9 provinces), National
24 hours
Report a motor accident and start a claim with LOLC, and "V Help" roadside assistance (remote diagnostics, tyres, battery and minor repairs) for LOLC private car and dual-purpose policyholders.
Island-wide service (Sri Lanka), National
24h claim reporting
Free 24-hour police emergency line from any phone. Report road accidents, hit-and-run, crimes or dangerous obstructions. 112 is the GSM-standard alternative; 118 is the national help desk.
Island-wide service (Sri Lanka), National
24 hours
Free pre-hospital emergency ambulance for road-crash victims in every district (average response about 15 minutes).
Island-wide service (Sri Lanka), National (all districts)
24 hours, free
National fire and rescue line for vehicle fires, people trapped in a crash and fuel spills; calls are routed to the nearest fire and rescue office.
Island-wide service (Sri Lanka), National
24 hours
One 24/7 line for every expressway (Southern, Outer Circular, Katunayake, Central, Ruwanpura). Report breakdowns, accidents and hazards; the RDA Operation Centre sends help and gives road-condition updates. The second number is the EOM&M Division office for non-emergency questions.
RDA EOM&M Division, Kahatagahahena, Walgama, Bandaragama, All expressways
24/7 (office line: office hours)
The national trauma and accident hospital in Colombo. Call ahead about serious road-crash casualties.
National Hospital of Sri Lanka, Colombo 10, Colombo
24 hours
Help for visiting and foreign drivers with accidents, harassment or rental disputes. 1912 is the Sri Lanka Tourism hotline that can transfer you to the Tourist Police.
Tourist Police Division, Colombo 03, National
24 hours (police)
Colombo landline alternative to 119, and the Emergency Police Mobile Squad for Colombo.
Colombo, Colombo
24 hours
Report road damage and hazards on national A and B roads and ask about road works. The head office line handles national road issues and complaints.
Road Development Authority, Battaramulla, National highways
Office hours
Vehicle fires, rescue at crash scenes and spills in Colombo. If 110 or 011-2422222 is busy, use 011-2686087.
T.B. Jaya Mawatha, Colombo 10, Colombo
24 hours
Fire and rescue emergency line for Kandy city. Elsewhere, call 110.
Kandy Municipal Council, Kandy, Kandy
24 hours
Fire and rescue response in Galle city.
Galle Municipal Council, Galle, Galle
24 hours
Fire and rescue for Negombo and the airport-corridor roads.
Gal Kanda Junction, Colombo Road, Negombo, Negombo
24 hours
Fire and rescue along Galle Road south of Colombo. The first number is the emergency line.
Dehiwala-Mount Lavinia Municipal Council, Dehiwala-Mount Lavinia
24 hours (emergency line)
Fire and rescue for the Kotte and Rajagiriya area.
Sri Jayawardenepura Kotte Municipal Council, Kotte
24 hours
Fire and rescue on the A9 and A12 around Anuradhapura.
Anuradhapura Municipal Council, Anuradhapura
24 hours (emergency)
